Return Policy:

• • Small variations in product size (within 1/2 of an inch of product description) do NOT constitute as damage or defective and will not be eligible for return claim.
  • Slight imperfections in glass or wood products (such as dimples, bubbles, or variations in glass or wood thickness) do NOT constitute as damage or defective and will not be eligible for return claim.
  • Eligibility of an order’s damage claim is ultimately determined by CS Glassworks Returns and Damages Dept. team after review.
  • Contact us at support@csmart.shop or +919411022253 for assistance within 24 hours.
  • Return requests must be made within 3 days of receiving the product.
  • Please ensure that returned items are in their original packaging with all accessories included.
  • Customers are responsible for transportation or courier charges when returning items to the store/warehouse location.
  • CS Mart conducts verification and checks on returned products for legitimacy.

Refund Process:

• Refunds are processed within 5 to 7 working days upon receiving the returned product in good condition.
• For items returned in perfect condition, a credit note will be issued within 2 business days.

At CSMart.shop.  we value your trust and strive to uphold the standards of excellence in both our products and customer service. If you encounter any concerns or discrepancies with your order, please reach out to our dedicated customer service team at [customer service email/phone], and we will promptly work towards a satisfactory resolution.

Shipping & Payment

The Products displayed/ sold on the CSmart.shop website are sold and shipped by CSmart.shop to its customers. We ship through registered and established courier companies for orders within India and outside India

Domestic orders: delivered within 2-8 business days. Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.

Thank you for choosing CSmart.shop—we appreciate the opportunity to serve you with quality craftsmanship